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Privacy Policy

Ultra Gear, located at the Beukenlaan 61, 9741HL Groningen, is responsible for the processing of personal data as written down in this privacy policy.

Contact details:
https://ultra-gear.nl Beukenlaan 61, 9741HL Groningen +31618848318
P. Mak, the owner of the company, can be contacted at info@ultra-gear.nl

Personal data we process
Ultra Gear processes your personal data either because you make use of our services and/or because you provide these data to us yourself. Below you will find an overview of the personal data we process.

  • First and last name
  • Date of birth
  • Invoice address
  • Phone number
  • E-mail address
  • Payment details


Kids
We do not knowingly collect personal information online from children under the age of 16. Should you be convinced that we did collect data of children under the age of 16, please contact infro@ultra-gear.nl . If this proves to be true, we will destroy the collected information.

Why and how do we use your personal data?
Ultra Gear uses your personal data in the following ways:

– To provide you with the requested product or service and to be able to call or e-mail you concerning  this request.
– To communicate information and/or possible changes about our products and services.
– To give you the possibility to make an account.
– Ultra Gear analyses your behaviour on the website to be able to improve the website based on that behaviours. This way we can change the website to match your preferences.

Retention periods
Ultra Gear retains the personal data as long as necessary to process your orders and to reach the goals for which the data is stored. We apply the following storage period for the data: The personal data described above is retained for as long as is necessary to process your orders, including warranty. After that period, we store data for a maximum of one additional year for the statistical purposes described. The data will then be deleted unless there is a statutory obligation that requires longer storage, such as the seven-year fiscal retention obligation for payment data.

Sharing of personal data with third parties
Ultra Gear will not pass on to third parties the data linked to your username, unless this is necessary in the context of executing the agreement that you conclude with us or if this is legally required.


How does Ultra Gear use cookies, advertising and online tracking?
Ultra Gear uses functional, analytical and tracking cookies. Like many websites, we use ‘cookies’, files stored on your computer’s hard drive by your browser to identify account holders and to optimize their shopping experience. Cookies also allow us to hold selections in a shopping card when a user leaves this website without checking out and send you a reminder e-mail about your shopping orders and other shopping opportunities. Most browsers accepts cookies automatically but allow you to disable the,. We recommend that you leave cookies ‘’turned on’’ so that we can offer you a better shopping experience. We may use cookies to tailor advertisements shown to you.

When you first visit our e-store, a notice is displayed in which we explain why we use cookies. If you continue to use our online store, we will assume that you agree with this use of cookies. You are free to disable cookies with your browser, but bear in mind that our website may no longer work fully.


Inspection of and changes to your personal data.
If you have any questions regarding our privacy policy or questions relating to the inspection, modification or removal of your personal data, you may contact us at any time via the details below. If you wish to inspect the personal data retained about you by Ultra Gear, or if you wish to change data because they are incorrect or incomplete, or want to have it removed or protected, please e-mail us at info@ultra-gear.nl To prevent abuse, we may ask you to identify yourself appropriately. If it concerns personal data linked to a cookie, you must also send a copy of the cookie in question. You can find this in the settings of your browser. If the data is incorrect, you may request that we change or remove it. Naturally, we are happy to help if you have complaints about the processing of your personal data. Under privacy legislation, you also have the right to file a complaint with the Dutch Data Protection Authority against this processing of personal data. To do so, contact the Dutch Data Protection Authority.

Protection of your personal data
Ultra Gear considers the careful handling of personal data to be very important, so we process and secure personal data accordingly. If you have reason to believe your personal data is not appropriately secured, please contact our customer service via info@ultra-gear.nl